Customers may request a refund within 14 calendar days of purchase.

Refund requests are reviewed individually.

Refunds are generally not available if more than 20% of the purchased course has already been completed.

Refunds may be denied in cases including:

• Fraudulent activity
• Abuse of the refund system
• Account sharing
• Significant consumption of course content
• More than 20% of the purchased course has already been completed

To request a refund, please contact vvoxlab@gmail.com.

Include:

• Order information
• Purchase date
• Reason for request

When a refund is approved:

• Payment will be returned through the original payment method
• Access to the course may be removed